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Returns & Refunds
How do I return a product?
Purchase direct from Medik8 with confidence, and definitely no hassle.If you are unhappy with your purchase for any reason, simply return any product at least half-full within 30 days after purchase. For international returns the return costs must be
How long does a refund take?
Refunds are processed within 21 working days of when you returned your order. Please rest assured our team is working carefully to ensure your return is handled as smoothly as possible, you’ll receive an email confirmation as soon as it has been comp
Can I exchange my item?
We don't offer exchanges at the moment. If you need a different product, return the original item for a refund and then place a new order for the desired item. For more details on our returns policy, please visit Policy