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Returns & Refunds

How do I return a product?

Purchase direct from Medik8 with confidence, and definitely no hassle.If you are unhappy with your purchase for any reason, simply return any product at least half-full within 30 days after purchase. For international returns the return costs must be

How long does a refund take?

Refunds are processed within 14 working days of receiving your return. You'll be notified by email once it's complete. Please note that it may take an additional 3-5 working days for the funds to appear in your account, depending on your payment prov

Can I exchange my item?

We don't offer exchanges at the moment.  If you need a different product, return the original item for a refund and then place a new order for the desired item. For more details on our returns policy, please visit Policy