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Product & Regimes

How can I get skincare advice tailored to me?

f you're new to Medik8 or want to refine your skincare routine, our Regime Builder is a great tool to create your personalised skincare regime. For more guidance, check here Regime Builderor here for our core regime guides Core regime

How do I layer products?

Use our Layering Guide here or for a quick view see below:.

Which Crystal Retinal Strength should I start with?

Take our 30 second quiz to find your Crystal match, just click here Crystal Retinal Quiz. Or see below for our quick guide:.

How do I use Medik8 Crystal Retinal when moving to a higher strength?

How I do find out the expiry date?

For the majority of our products, we have a period after opening (PAO) of 12 months. We manufacture in small batches and ordering from us directly means you can rest assured products are coming to you fresh and direct from the lab.If a product has a

Can Peptides be used together?

Our Peptides Family can be used together! They can be used in conjunction with one another to address multiple skin concerns at once. They are perfect additions to CSA routines, to enhance skin benefits. They are also ideal for targeting specific ski

Can I use Medik8 products during pregnancy or when nursing?

While we can't provide specific medical advice, we strongly recommend consulting with your doctor or midwife for personalised guidance. You can review ingredient lists on our website for each product. Generally, avoid products with vitamin A (such as

I'm experiencing irritation / breakouts

When you start using a new product that can cause an increase in skin cell turnover, you might experience purging. The increase in skin cell turnover can cause debris trapped deep in existing clogged pores to quickly rise to the surface and appear as

Can Peptides be used together?

Our Peptides Family can be used together! They can be used in conjunction with one another to address multiple skin concerns at once. They are perfect additions to CSA routines, to enhance skin benefits. They are also ideal for targeting specific ski

Do you test on animals?

Absolutely not - Medik8 does not test on animals, nor does it ask any other company or supplier to test on its behalf. Developments in science mean that Medik8 does not require any animal testing to ensure cosmetic products are safe and effective. Me

Are Medik8 products vegan-friendly?

The majority of Medik8 products are certified by The Vegan Society and are highlighted as such in the ‘Good To Know’ section of each product detail page on the website. We are moving very quickly with The Vegan Society to validate those that are curr

Are Medik8 products fragranced?

We don’t use synthetic fragrances and list all ingredients transparently. To create a beautiful product we know our customers will enjoy, we use a minimal amount of essential oils for a subtle, elegant aroma.

What is Medik8's approach to sustainability?

Medik8 is proudly certified B Corp. This accreditation touches every part of our business verfiying that Medik8 meets high standards of social and environmental performance, accountability, and transparency. Led by B Corp principles, we offer results

Do you have samples I can try?

We occasionally offer deluxe samples of our iconic formulas on Medik8 Keep an eye out for our latest promotions to snag a sample of your favourites!.

My pump is not working

If the pump on your 'airless' tube isn't working, it’s often due to air bubbles trapped inside. Here’s how to fix it:1) Press Firmly: Press the pump multiple times to release the air and start dispensing the product. You might also squeeze the tube t

I suffer with Rosacea / Acne / Psoriasis which products should I use?

Unfortunately, we can’t offer specific recommendations for medical conditions like Rosacea, Acne, or Psoriasis. We strongly suggest consulting your doctor or dermatologist for personalised advice.For sensitive skin or visible flushing, you might find

What is the core difference between Crystal Retinal and R-Retinoate?

The core difference is the type of vitamin A used. Crystal Retinal, our iconic vitamin A night serum, contains retinAL; a next-generation vitamin A which acts 11x faster than standard retinOL [1], without any added irritation potential.  Crystal Reti

How do I switch from another Brand's Vitamin A?

As a general rule, we recommend starting with a strength lower than what you were using from another brand. Since we cannot comment on the stability of other brands retinol serums we recommend reading our guide here

Can I use Peptides with Crystal Retinal?

All of our Peptides are designed to be used as part of a CSA regime. Apply to the skin before Crystal Retinal which will absorb effectively when layered first.